StayWell Solutions Online (SSO) content comes from a variety of sources, both internal and from third party licensees.
StayWell Custom Communications (SCC) Terms and Conditions governs the use of this website and its content. This agreement should be read carefully and completely before using the website and applying for any services detailed on the website.
All SCC-owned content is either:
a) commissioned by editors based in Yardley or Evanston offices
b) created or commissioned by the clinical content team based in Atlanta.
Content that is created or commissioned by SCC is done independently with no commercial ties to any product or service, and with no subsidies from any private or government institution.
Freelance authors commissioned by SCC are required to review and sign our Conflict of Interest Policy to assure SCC that they represent no product or service that has the potential of influencing what they write. SCC and its licensees do not collect any information that tracks the reading history of individual visitors.
Some StayWell Solutions Online content contains links to other websites. Before inclusion, links are chosen by SCC authors and/or editors, who determine that a visit to the linked site enhances the information contained in the content. Links are reviewed and updated every 24 months, and periodically throughout the year as needed.
SCC employs a weekly, automatic program to detect, update and/or delete broken links. All links are displayed via a pop-up window or eye frame. Users do not leave the SCC site.
SCC does not solicit nor accept links in return for remunerations. Under the Advertising and Sponsorship policy, our company does not link to commercial sites.
For additional information, please refer the Links to Other Internet Sites section of SCC Terms and Conditions policy.
All content has been reviewed by SCC Editors and Authors. Where claims of therapeutic benefit are made and the specific source of the claim is not cited, these claims have been approved by SCC Medical Reviewers as being generally accepted medical practice or advice.
For additional information, please refer the Use of Information and Resources section of SCC Terms and Conditions policy.
Authors are experienced communicators who can seek out top sources, understand complex material, and translate technical subjects into consumer-friendly prose.
This has resulted in long-term relationships with veteran health and wellness writers who create interesting, accurate prose.
The list includes reporters who have written for major newspapers, magazines, and health-care publications. Our core writers average 10 years experience, and none have less than two years experience.
When we add new writers, we check samples of their previous work and spend extra time coaching them through their initial assignments.
Wellness Library Editors and Authors are full-time employees of StayWell Custom Communications. Some of the major content contributors are free-lance editors and authors for SCC. The editorial staff brings an average of 10-plus years of editing experience, and writers are supervised throughout the process.
An editorial calendar is developed in advance. Background information is collected for months prior to being forwarded to our clinical team for fact-checking and storage. For additional information, please review SCC Evidence-Based Health Content and Development Process policy.
After writers file their stories, editors review them in detail. Editors may question facts, check them or direct writers to verify them. Editors also ensure that content can be understood by readers with limited knowledge of health and medical issues.
Our writers use only evidence-based information. Sources come from major physicians' organizations, medical centers and universities, published research articles and books, mainstream advocacy groups such as the American Heart Association, government agencies, and industry groups (where appropriate). All health content is sourced and dated when edited/updated. It is reviewed no later than 24 months from the posting date.
For additional information on the sourcing process for health content, please review SCC Evidence-Based Health Content and Development Process policy.
StayWell Solutions Online uses the entire set of content assets listed below. Other SSO products use relevant portions of these assets.
Library of Diseases and Conditions
The content in the library was developed by SCC and consists of two health libraries, adult and pediatric. The adult health library has detailed information from allergies to travel medicine. This is the place to find information on a wide range of health conditions, illnesses, and treatments. The pediatric health library covers the critical childhood health topics, from stages of growth and development to disease and injury prevention. All content is reviewed on an annual basis, and available in Spanish.
Library of Test and Procedures
The content in the library was developed by SCC, and it is divided into seven clinical categories: cardiovascular, gastroenterology, gynecology, neurology, orthopaedic, pulmonary, and urology. All content is reviewed on an annual basis, and available in Spanish.
Drug Reference Guide
The content in this section is licensed by SCC from Gold Standard Multimedia. Gold Standard data are updated quarterly, assuring that newly approved drugs and drugs that are taken off the market are promptly updated.
Herbs, Vitamins and Supplements
This section is an encyclopedia of vitamins, minerals, herbs and other dietary supplements. Much of the information about nutritional supplements is controversial or contested by medical researchers. Every effort has been made to provide accurate material distilled from the latest medical literature available.
Wellness Library
SCC created this online library of more than 2,200 articles. Most articles in the library were written by SCC authors, either by staff writers or free-lance writers commissioned by SCC editors. Some articles are adapted from press releases issued by credible nonprofit health organizations and government agencies. SCC adds about 25 articles per month to this library. We modify or delete up to 40 other articles. These articles originally appeared in one of a number of publications created by SCC's print division, primarily for its hospital, managed care and employer clients. Before publication, articles were reviewed by one of several medical review boards. Articles chosen for inclusion in the Wellness Library undergo a second round of editing and medical review before being placed online. Those editors and reviewers are listed in the Editors and Authors, and the Medical Review section of this site.
News Center
The content is divided into three categories, breaking news, recent headlines and newsletter. Breaking news delves into a wealth of health care issues drawn from the world of medicine. Recent headlines allow users to stay up-to-date with the latest health news. Health highlights, the latest clinical trials, and timely health tips can be found in this category. The newsletters are in-depth electronic publications that cover major health topics, including men's and women's health, diabetes, and heart disease. News articles are supplied by HealthDay, which publishes 10-12 articles each business day. These articles are archived for one year.
Nutrition Facts
A database allows users to review the latest data from the United States Department of Agriculture (USDA) on the nutritional value of commonly used foods. This easy tool allows user to find out about calories, fat, protein, cholesterol, sodium, fiber, and more.
Recipes
These recipes are divided into clinical categories (e.g., low fat, low sat, heart healthy, etc) as well as food categories. Susan Greatorex (see Editors and Authors) created most of the material. The recipes have been reviewed by licensed dietitians.
Prevention Guidelines
The content consists of information about tests and immunizations recommended by age group and gender. Users are encouraged to use these guidelines when discussing a disease prevention plan with health care providers. The schedule is based on recommendations from the US Preventive Services Task Force (USPSTF) and the Center for Disease Control and Prevention (CDC), unless otherwise noted.
The content was developed by full-time employees of StayWell Custom Communications. Some of the major content contributors are free-lance editors and authors for SCC.
Most content in the Cancer Solution Center was developed by oncologists commissioned by StayWell Custom Communications. Some content is supplied by the National Cancer Institute (NCI).
The content was developed by full-time employees of StayWell Custom Communications. Major contributors or developers of these tools are members of the clinical team in the Interactive Solutions Department. Some interactive tools on the site were developed by medical professionals commissioned by StayWell Custom Communications.
The Symptom Checker and Care Guides (http://www.stcc-triage.com/housecalls.htm) are licensed from Schmitt-Thompson Clinical Content (STCC - http://www.stcc-triage.com/index.htm), and allow end-users to view potential causes of symptoms and self-care treatments. The clinical content (http://www.stcc-triage.com/about_us.htm) is updated and expanded annually based upon recent medical literature, recent national guidelines, quality improvement projects, research, expert reviews and feedback from users by clinical team members (http://www.stcc-triage.com/reviewers.htm) of STCC.
All multimedia tools-animations, clinical wizards, podcasts, videos-on the site were developed by StayWell Custom Communications.
E-mail questions about our policies to policies@staywellsolutionsonline.com. We respond to clients within 24 hours on business days.
Approved by the Quality Oversight Committee, September 2010
Revised March, 2011
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